Once your order is shipped, you'll receive a tracking link via email and SMS. You can use that link to track your package in real time. You can also visit the "Track My Order" page on Cosmeticka and enter your order number to get live updates.

We offer a 7-day easy return policy. If you're not completely satisfied with your purchase, simply initiate a return within 7 days of delivery. Items must be unused and in original packaging. Refunds are processed within 5–7 business days after we receive the returned item.

Standard delivery at Cosmeticka takes 3–5 business days from the date of dispatch. Orders placed before 2 PM are typically dispatched the same day. You'll receive a confirmation with tracking details as soon as your order ships.

Yes! Our support team at Cosmeticka is available 24 hours a day, 7 days a week. You can reach us via live chat on the website, email, or WhatsApp. We typically respond within a few minutes during peak hours.

You can cancel or modify your order within 12 hours of placing it, as long as it hasn't been dispatched yet. To do so, contact our support team immediately with your order number. Once dispatched, you can use our return process instead.

Yes, COD is available on all orders at Cosmeticka at no extra charge. Simply select "Cash on Delivery" at checkout and pay when your order arrives at your door. Safe, simple, and convenient.

Absolutely. All payments on Cosmeticka are secured with 256-bit SSL encryption. We support all major payment methods including credit/debit cards, UPI, net banking, and popular wallets. Your financial data is never stored on our servers.